Week 1: Architecture and Context
We connect Agentforce with data sources and the knowledge base. We endow the AI with the brand’s unique identity and expertise.
Guided Buying Assistant with Agentforce: Accelerator ready in 2 weeks
Less support, more sales: the smart seller, always active.
We maximise e-commerce conversion and reduce the operational load on support teams through the implementation of agentic commerce. More than a bot, more than just implementing AI, we integrate a smart seller that understands context, reasons, and acts. Thus, we guide every visitor from product discovery to the shopping cart in a fluid, personalised, and automated way—minimising operational friction and maximising every conversion opportunity.
Our impact in numbers
- +2,5% increase in conversion.
- +11% growth in Average Order Value (AOV).
- +4% increase in revenue per visitor (RPV).
Your next big project could start here.
Contact usWhat do we include?
We go beyond the traditional search bar. Our assistant decodes user intent to suggest, compare, and persuade with recommendations tailored to their needs
We believe impact is rooted in bespoke solutions for each merchant. Therefore, we adapt the tone of voice, look & feel, and messaging control, among other elements.
We eliminate unnecessary steps. The journey from hesitation to the shopping cart happens in a single, fluid conversation.
We provide immediate answers regarding shipping status and user queries, eliminating 100% of human intervention in transactional tasks.
We turn FAQs into a competitive advantage, resolving doubts about policies and shipping autonomously and precisely, using the store’s own content and our knowledge base.
We integrate via SCAPI, connect with Data Cloud (Data 360) for enriched context, and deploy under the Salesforce Trust Layer security. The data belongs to the client; the intelligence is for the business.
How do we work?
Week 2: Training and Deployment
We refine discovery and transaction flows. We launch the functional pilot on the storefront, ready to interact with real customers.
Methodology
Agile MVP (Controlled scope for rapid delivery)
Why us? The WAM touch
Rapid Time-to-market
We deliver in 2 weeks what the market takes months to conceptualise: a functional and measurable pilot in just 14 days.
Zero Risk to the Roadmap
We work in parallel, accelerating competitiveness and adding an independent layer of value.
Salesforce Ecosystem Experts
Beyond configuring the tool, we align AI with a Data 360 strategy so that every interaction is profoundly relevant.
Success in action
Specific FAQs
Yes. As experts in the ecosystem, we advise on Agentforce licensing and Flex Credit calculations to ensure an efficient investment.
We use SCAPI to connect to the inventory in real-time. If stock changes today, the assistant’s recommendation changes instantly.
Absolutely. Security is our native language. Thanks to the Salesforce Trust Layer, data is never used to train public models; it stays within your ecosystem, protected and private.