With Salesforce Service Cloud Voice, we transform the customer experience by integrating phone conversations directly into the platform, unifying voice and data in one place. We apply artificial intelligence to interactions in real time, providing agents with contextual information and suggestions to resolve cases quickly and empathetically.

Call center teams work from a single dashboard, with automatic transcripts available for future reference. With Service Cloud, we boost productivity in the cloud, optimizing every interaction and ensuring fast, efficient, and customer-focused service.